Accidental Artwork

Shipping

브랜드 업체발송은 각각의 배송 공지 기준으로 출고되고 브랜드마다 개별 배송비가 부여됩니다.
이 점 참고하여 주시기 바랍니다.

배송방법: 국내 배송

배송비: 기본 배송비 3,000원

• 70,000원 이상 구매시 무료 배송 (정책 미정)
• 가구 등 제품의 부피에 따라 ~ (정책 미정)
• 도서산간 지역의 경우 추가 배송비(도선료 및 항공료)가 부과됩니다.

출고기간: 평균 1 ~ 3일 (주말, 공휴일 제외)

• 상품 재고가 확보된 경우를 기준으로 1~3일(영업일기준) 소요됩니다.
• 주문제작 상품, 입고지연 상품, 천재지변 등의 사유로 배송이 지연될 수 있습니다.
• 제주도 및 도서 산간 지역의 경우 배송기간이 늘어나거나 택배 영업점의 사정에 따라 연장될 수 있습니다.

Exchange & Return

• Exchanges and returns are possible within 7 days from the date of receipt of the product.
• In the case of a return due to simple change of mind, the amount minus the round-trip shipping fee will be refunded, and the product and packaging must be resellable. (It is not possible if the product box or tag is damaged.)
• If the product is defective or incorrectly delivered, the full amount including the shipping fee will be refunded.
• Only options with no additional cost can be exchanged for the same product or within the same product.
• Custom-made products or sealed packaging products cannot be returned or refunded due to change of mind.
• The exchange / refund / AS criteria separately written in the product description of a specific brand take precedence.
• If there are free gifts, they must be returned together.

How to exchange and return

1. Follow the return application form below to info@kinfolk.kr and send it by e-mail or by writing a text message to 070-4333-4323.

Return Request Form

• customer name
• Contact
• Order Number
• Select 1 among designated courier / random return

2. When the customer center contacts you, please prepare and ship the product to the address below.

In front of Kinfolk, 646-9 103 Sinsa-dong, Gangnam-gu, Seoul (070-4333-4323)

3. Return method

Method 1. Kinfolk Designated Delivery Service (CJ Logistics)

Number of customer visits by designated courier service within 2-4 days after application -> Returns and refunds completed within 3-4 days after collection (however, refunds after deducting shipping costs)

Method 2. Customer’s random return

After application, return at cost using or etc. -> Full refund (However, refund after deducting the full amount of the delivery fee in the case of return of the flight paid on delivery (receipt paid))